Client Testimonials

“I don’t know what we would do without InfoPathways. Our non-profit organization relies on their expertise to make technology recommendations that are over our heads. They have also been successful in getting our network to work for us, not against us. The team at IP has taken the time to learn about our organization – the work we do, our mission and our goals and really help us use technology in the most effective ways.
As a side note, but not any less important than their expertise, Thom and Doug are good, honest, local people who care, not only about their customers, but their community – and that is a big deal.”
Holly Hutchins, Deputy Director, Human Services Programs of Carroll County, Inc.

“I have worked with InfoPathways for many years since their inception, and have always enjoyed a good working relationship with Doug Heck and Thom Bethune. They are thorough, cost conscientious, and prompt. In a small local government, without in-house computer technology, it is imperative that I can depend on a company such as InfoPathways to answer my calls and concerns expeditiously and to share the information I need in the language I understand. This company is a real down-to-earth computer technology business that will have my business for a long time to come.”
Linda M. Hess, Borough Manager, Borough of Littlestown, PA

“Without exception, the entire staff of Barnes-Bollinger Insurance Services, Inc. has been and continues to be truly impressed with InfoPathways. It was no small feat to coax us into recognizing that major improvements were needed to both our website and our IT system. Their team of professionals is just that and we felt confident in putting both systems completely in their hands. Great patience and cooperation was afforded us during the planning stages and implementation was completed with next to no disruption to our business. Throughout every step of the way, the staff of InfoPathways extended nothing but the highest degree of professionalism as well as sincerity and helpful attitudes. We will recommend InfoPathways to all of our business associates in the future.” Ann Bollinger, Producer, Barnes-Bollinger Insurance Services, Inc.

"Over the last 10 years, St. John School and Parish have not only doubled in size, but we now have a new church, larger office staff, book store, and portico building. Where once our campus's technology ran on the support of volunteers, it became evident that with more students, staff, and campus facilities to service, we needed comprehensive, reliable and reasonably priced IT services. Unsatisfactorily we tried various arrangements with IT companies; however, upon receiving a grant to revamp our school's technology we became acquainted with Thom Bethune and InfoPathways. Thom was instrumental in the purchase, installation, and maintenance of our new equipment and network and helped in providing us with a cost-effective means to accomplish the completion of a state of the art computer lab on a limited budget. Not only did Thom and his partner Doug Heck use our own students to install and prepare our new lab, they made the experience one of learning and pride. InfoPathways is prompt and responsive in providing us with ongoing support and always looking for new and improved ways to make our hardware work for us and our students. Their creativity, offers of continuing training, and way of looking out for us and our school's future has made them an irreplaceable part of our day to day operations!"
Susan Lakomy, St. John School

“InfoPathways came to the Town of New Windsor’s rescue after our computer system crashed. They were quick to get the Town of New Windsor operational once again and a lasting relationship was formed. InfoPathways also designed the Town’s new website. Through the hard work and dedication of InfoPathways, the Town of New Windsor has made great strides in updating our services to better provide for the citizens of the Town.”
Donna Alban, Town Clerk/Treasurer, Town of New Windsor

“InfoPathways provided a dynamic team effort that brought to life the character and information of Taneytown. With their mix of colorful ideas and enthusiasm, their team worked in concert, with staff and other players to develop a vibrant website that makes Taneytown stand out from the rest!”
Nancy McCormick, Economic Development Director, City of Taneytown

“InfoPathways developed a website which has enabled me to update the business and member listings and their information at a moment’s notice. This has greatly increased our accuracy and customer response. As an added bonus, I can also update announcements, documents, and events through the use of dynamic database applications to keep our  website up-to-date.”
Donna Sako, Executive Director Taneytown Chamber of Commerce

“I manage the Carroll County Public Schools Education Foundation... a small but growing entity with very limited resources. In order to publicize the work we do and an upcoming fundraising event, we met with Doug and Thom at InfoPathways to see if they had any ideas on how to improve our current lack-luster website. Imagine my surprise when Doug called me a few weeks later to ask me how we liked the look of our completely re-designed website! (It looks fantastic, by the way!)"
Andie Luchini, Manager, CCPS Education Foundation

“I think InfoPathways did a terrific job of listening to us, working with us, and then helping us develop a product/system that fit our needs; rather than rubber stamping some cookie cutter approach on to us. InfoPathways earned very high marks for their one-on-one communication, respect for their clients multiple needs, and working to make the solution fit the budget."
Marion Ware, Executive Director, Community Media Center

“InfoPathways, led by Thom Bethune and Doug Heck, has been our 'go to' tech guys ever since the Community Foundation of Carroll County, Inc. first moved into the new Carroll Nonprofit Center in Westminster, MD two years ago. As members of the Carroll Technology Council, they helped over 20 nonprofit organizations move, technologically speaking, into our new home. Many of us, my organization included, were very unsophisticated in the phones, computers, printers, and all of the ancillary equipment we had or were about to acquire. Without InfoPathways expertise, I know to a certainty that we would have made blunders in purchasing, installing, and using the new technology at our fingertips. Thom and Doug and their staff were patient in their explanations, in English, not techno speak, and demonstrations on how to use and care for our equipment. They have redesigned our beautiful web site at www.carrollcommunityfoundation.org, making it more user friendly and something we can maintain, for the most part, in house, saving us a great deal of money. They are also attentive and responsive to customer needs.”
Audrey S. Cimino, ESQ, Executive Director, Community Foundation of Carroll County, Inc.

“InfoPathways has proved to be an invaluable resource to the Carroll County Public Schools Foundation. I am so appreciative of their expert advice concerning the creation and implementation of internet marketing tools and most specifically our beautifully designed web-site. The company's dedication to philanthropy and the children and teachers of CCPS is greatly appreciated”
Robin S. Kable, Coordinator of Business Partnerships, CCPS Foundation Board of Trustees, Carroll County Public Schools